Returns & Exchanges

At Orientica Perfumes, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day return policy for unopened and unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and the specific items you wish to return for authorization.

• 2.
  Secure Packaging

  Carefully pack the perfume in its original, unopened box and protective cellophane to ensure it is not damaged during the transit back to our warehouse.

• 3.
  Ship the Item

  Affix the provided return label or use a trackable shipping service to send your package to the return address provided in your authorization email.

• 4.
  Quality Check & Refund

  Once our specialists inspect the returned product to confirm its condition, we will process your refund or exchange within 5-7 business days.